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Our meeting with his partner, Kin, was extremely professional and thorough. She told us exactly what to expect, what she thought we would need to do to ready the house, and even brought paper work and comps for the area. We were leaving to visit the area we planned to move to the following week (out of state) and told her we would let them know our timing when we returned. The following weekend we called and said we wanted to put our house on the market. Within two weeks, they had our house fixed up, staged, and listed. They reimburse for staging and inspections and they have a wonderful photographer who made our house look so amazing that we momentarily questioned selling:)
I am convinced that it was due to James' and Kin's excellent guidance and preparation that our Dublin home sold for 65k over asking, with no contingencies, and brought in multiple offers (some even higher than the one we accepted) in less than 4 days and overselling several comparable homes in San Ramon (which typically outsell Dublin).
Once we accepted an offer, James came to the house during the buyer inspections to make sure everything went well and that he could guide us on anything that came up. But since he lead us to run inspections before we listed, we had already made arrangements to correct anything necessary. There were no surprises. We cannot recommend James highly enough. I had friends who were selling at the same time and their realtor didn't make any of the recommendations that James did and their house fell out of contingency. We were happy to get a fast close (3 weeks!) so we could quickly buy a home in our new location. Our only regret was that we couldn't take James with us to the east coast to be our realtor there!
Plus, to give you an idea of how much of a good guy James is:
I was already working with another buyer's agent. but I also wanted to look in an area he didn't specialize in, so after reading his Yelp reviews, I called James. He didn't try to poach me as a client. In fact, he said I was probably already looking in the right area with this other agent. Furthermore, throughout the purchase process, he talked for me for a couple of hours total, giving me expert advice on the area and market conditions -- the whole time knowing he wasn't going to make a dime on whatever I bought, because he wasn't my agent.
I meant to send him some token of my thanks for this, but, like a jackass, I forgot. You know what's nicer than a card, though? Commissions.
Since then, I have conducted three more transactions with James. and he's been a consummate professional through all of them.
If you're reading this ad, do yourself a favor and just call him. (He'll probably pick up, and if he's busy, he'll probably return your call within an hour.)